top of page
a4c162dd-1211-4276-ae41-b445ffa8fee4_edited.jpg

Privacy Policy

Effective Date: 14/05/2025

At AviQ, a brand under HCD Technologies India Pvt. Ltd., we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website or engage with our products and services.

​

1. Information We Collect

   We may collect the following types of personal information:

  • Personal Details: Name, phone number, email address, shipping/billing address.

  • Transaction Information: Order details, payment method (Note: We do not store your card or banking details).

  • Device & Usage Data: IP address, browser type, operating system, device information, and interaction with our website.

  • Communication Records: Emails, chats, and feedback submitted via our customer support channels.

​

2. How We Use Your Information

    Your information is used to:

  • Process orders and deliver products.

  • Provide customer support and respond to inquiries.

  • Send order confirmations, shipping updates, and promotional emails (only if subscribed).

  • Improve our website, services, and customer experience.

  • Comply with legal obligations and prevent fraud.

​

3. Sharing of Information

    We do not sell your personal information. We may share limited data only with:

  • Service Providers: Logistics partners, payment gateways, and customer service tools.

  • Legal Authorities: When required by law or to protect our rights.

  • Third Parties: Only with your explicit consent.

   All third-party partners are contractually obligated to maintain the confidentiality of your data.

​

4. Data Storage & Security

  • Your data is securely stored on encrypted systems with restricted access.

  • We follow industry-standard practices to protect your personal data from unauthorized access, disclosure, or misuse.

  • However, no system can be 100% secure. By using our services, you acknowledge this risk.

​

5. Your Rights & Choices

    You can:

  • Access, update, or delete your personal information by contacting us.

  • Unsubscribe from marketing communications via the link in our emails.

  • Request details about how your data is being used.

   To raise a request, contact us at business@aviq.in

​

6. Cookies & Tracking Technologies

    Our website uses cookies to:

  • Improve site functionality.

  • Analyze traffic and user behavior.

  • Remember your preferences.

    You can control cookies through your browser settings. Disabling them may affect website functionality.

​

7. Children’s Privacy

   Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.

​

8. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites. We encourage you to read their          privacy policies before interacting with them.

​

9. Updates to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Effective Date". Continued use of the website means          you accept the updated policy.

​

10. Contact Us

      If you have questions, concerns, or requests regarding your privacy:

bottom of page